FeatWiz Terms of Service
1. Introduction
Welcome to FeatWiz! These Terms of Service ("Terms") govern your use of FeatWiz, including our website, AI chatbot, and related services (collectively, the "Service"). By using FeatWiz, you agree to these Terms.
For the purposes of these Terms, "you" refers to the user of the Service, and "we," "our," or "FeatWiz" refers to the owner and operator of the Service. Together, you and FeatWiz are referred to as the parties.
2. Eligibility
By using FeatWiz, you confirm that you have the legal authority to agree to these Terms on behalf of yourself or the entity you represent.
3. Account Registration and Usage
To use the Service, you must create an account. You are responsible for maintaining the security of your account credentials and all activities that occur under your account. Any misuse of the Service may result in account suspension or termination.
4. Services Provided
FeatWiz offers an AI-driven chatbot that answers user questions about your business and suggests features and improvements based on user queries. Access to the Service is provided on a pay-per-use basis.
5. Refund Policy
Due to our pay-per-use pricing model, purchased chats are non-refundable.
6. Prohibited Activities
You agree not to:
- Use the Service for unlawful purposes.
- Reverse-engineer, decompile, or modify any part of the Service.
- Share or distribute your access with unauthorized users.
7. Intellectual Property
All intellectual property related to FeatWiz, including but not limited to software, branding, and content, remains the exclusive property of FeatWiz. You may not use, reproduce, or distribute any part of the Service without prior written consent.
8. Limitations of Liability
The Service is provided "as is," without warranties of any kind. FeatWiz is not liable for indirect, incidental, or consequential damages resulting from your use of the Service.
9. Data Ownership and Privacy
You retain ownership of any data you input into the Service. FeatWiz uses Mistral AI to process user queries and generate feature and improvement suggestions. Data processed through Mistral AI is used solely for these purposes and is not shared with other parties or stored indefinitely. FeatWiz may use IP addresses for rate limiting, abuse prevention, and ensuring fair use.
For more information, please review our Privacy Policy.
10. Termination of Service
FeatWiz reserves the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activities, or misuse the platform.
11. Changes to Terms
FeatWiz reserves the right to modify these Terms at any time. Changes will be effective upon posting to the FeatWiz website. Your continued use of the Service constitutes acceptance of the revised Terms.
12. Dispute Resolution
In the event of a dispute, the parties agree to attempt resolution through mediation before pursuing legal action.
13. Governing Law
These Terms are governed by the laws of Bangladesh. Any disputes shall be resolved in the courts of Bangladesh.
14. Contact Us
If you have questions about these Terms, please contact us.
Last updated: 4 February 2025.