Privacy Policy

FeatWiz is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

1. Information We Collect

We may collect and process the following types of data:

1.1 Information You Provide

  • Name, email, and other details when you create an account or contact support.
  • Payment information (processed securely via third-party payment providers).

1.2 Cookies, IP Addresses, and Usage Data

We use cookies and IP addresses to ensure essential Service functionalities and enhance your experience. The data we collect includes:

  • Essential Cookies: Required for the Service to function properly, such as maintaining your login session.
  • Analytics Cookies: Used to track usage and improve the Service's features.
  • IP Address: Collected to enforce rate limiting, prevent abuse, and ensure fair use of the Service.

No personally identifiable information (PII) is collected through cookies or IP addresses for marketing purposes. You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the Service.

2. How We Use Your Data

We use your information to:

  • Provide and maintain the functionality of FeatWiz.
  • Personalize your experience based on your activity.
  • Notify you of updates, new features, or changes to the Service.
  • Ensure compliance with our Terms of Service.

3. Third-Party Services

FeatWiz leverages Mistral AI to process user queries and generate feature and improvement suggestions. Data processed through Mistral AI is used solely for content generation and not for any other purposes.

Payment processing is handled securely by trusted third-party processors. Analytics data is processed using Google Analytics to improve Service functionality.

4. Your Data Rights

You have the following rights regarding your data:

  • Access: Request access to the personal data we store about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your account and associated data, except where retention is required by law.

To exercise these rights, please contact us via WhatsApp.

5. Data Retention

We retain your account data as long as your account is active. Payment data and records required to comply with legal or financial obligations may be retained after account deletion.

6. Security Measures

We employ industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users and relevant authorities as required by law.

7. Data Sharing

FeatWiz does not sell, rent, or share your data with third parties for marketing purposes. Limited data is shared only as required:

  • To provide Service functionality (e.g., payment processing, analytics).
  • To comply with legal requirements or law enforcement requests.
  • To prevent fraud or security threats.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted on this page with the "Effective Date" noted at the bottom. Continued use of the Service indicates acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us via WhatsApp.

This policy is effective as of 4 February 2025.